Our Articles

Bureaucrats vs. Entrepreneurs

This week’s post is inspired by a feedback on last week’s post, as well as some recent  conversations with industry contacts. In response to last week’s post on why good decisions are not made, I was offered some further and very useful theory: in large Banking organisations, there is often a strange culture mix to […]

Read More

3 Reasons Why Good Decisions Are Not Made

This week’s post is inspired by a couple of recent events. A discussion last week with a group of banks about operational improvements and the challenge that Operations has of getting funds to invest in change that will reduce costs, as well as reports in today’s Times, of London, not New York that is, about […]

Read More

3 Unacceptable Excuses for Not Getting the Job Done.

Being good at something means getting the job done right and getting it done on time.  In my first interview with an Investment Bank, I was asked about working long hours and weekends. “Look, I don’t know anything about this business and I am sure there might be reasons why sometimes, long hours and weekends […]

Read More

External Impact. The Benchmark for Operations professionals.

Welcome back. Happy New Year and here’s to a really upbeat 2013. For the banks, 2012 was perhaps best captured by the word of the year “omnishambles”, which our American cousins would translate to FUBAR. Bankers slipped on every available banana skin. In 2013, things have got to get better One of those leading the […]

Read More