22 Sep5 things I learned this week about DLT, Blockchain & Crypto. Stuff worth knowing from The Bankers’ Plumber

This week a short tour de horizon of news that will, I hope, point the way forward and help you make sense of what is happening in the digital space. All comments and feedback really welcome. Is a weekly “5 things I learned” useful or not? Or a longer piece on a specific topic? Please […]

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12 SepHe who aggregates data wins. Stuff worth knowing from The Bankers’ Plumber

Mastering data is difficult. You could easily get lost amongst the buzzwords; digital, pull, Big Data, APIs, PSD 2. In a recent post, I commented on the need for financial services firms to think beyond the must do regulatory stuff of PSD 2 which forces them to open up their data for third parties to […]

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05 SepThe data dog and the IT tail. Stuff worth knowing from The Bankers’ Plumber

Data is not an IT problem. Data is a business problem. Business is the dog and IT is the tail. Sure it is, you might say, but do things work the right way in your shop? I bet not. Experience from the University of Life (First Class Honours) and the School of Hard Knocks (Summa […]

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29 AugData quality issues really hurt banks. Stuff worth knowing from The Bankers’ Plumber

Data quality is either the root of all evil or the fountain of all good. My view is that 80% of the time, evil wins. Data quality is not just a challenge for the big behemoth banks, it is even a challenge for new businesses that thrive on new technology, practice all things Lean & […]

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15 AugThere’s something about liquidity in banks. Stuff worth knowing from The Bankers’ Plumber

Liquidity & Capital; two well known quantities which banks need to manage. That they have some cost is not news and not worth sharing. What I hope is worth sharing is a view of just how expensive those things are and what banks need to do to manage that expense. This week’s post pulls together […]

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24 Jul3 things Digital & Blockchain I learned this week. Stuff worth knowing from The Bankers’ Plumber

“It’s gonna be great!” If the Donald were to tweet on Blockchain, those would be his words. Like the rest of us though, he would not be clear on when and we would all be a little vague on that phrase so beloved of our colleagues in Agile development; “the definition of done”.  Despair not […]

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10 JulDigital gone wrong in medical insurance. Messing up the channels. Stuff worth knowing from The Bankers’ Plumber

Create an App, go Digital. Simples. Everybody is doing it. A recent experience of dealing with my medical insurance here in Switzerland proves just the opposite. I hope readers will share their examples of “digital gone wrong”. Swiss practice is that you do your own insurance; there is no such thing as company medical. Since […]

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25 JunDigital gone wrong at Credit Suisse. Messing up the basics. Stuff worth knowing from The Bankers’ Plumber

Trying to wrap up change efforts with the word “digital” will not help you make a silk purse out of a pig’s ear of a process. In some recent client work, I had the pleasure of working with two whip smart young men who showed some real talent at investigating data and identifying issues. As […]

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18 JunDigital is about way more than having an API. Stuff worth knowing from The Bankers’ Plumber

Keeping up with the news on things digital is bloody hard work. If you don’t try, FOMO rears its head and if you do try, it is hard to feel like you have a clear picture and feeling overwhelmed is commonplace. With that said, this week, a few thoughts on banking, banks and digital. APIs […]

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29 May3 thoughts on matters digital in banks. Stuff worth knowing from The Bankers’ Plumber

“Digital” is quite the buzzword. Suddenly, there is a huge promise of jam tomorrow if we just go with the digital flow. I am now 30 years into a career of making banks more effective & efficient. To this day, my grey haired and receded hairline friends and I are still shocked at how poorly […]

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