Our podcast series: The Banker’s Plumber – Lessons Learned.

The series is all about the how it works of banking life, how it sometimes doesn’t and what’s changing

Your host is Olaf Ransome who draws on 30 years building stuff and fixing complicated problems for banks and ensuring the problems don’t spring up again. This is a career that has taken him from London to New York, Zurich, Johannesburg, Moscow, Stockholm, the Middle East and back.

“Lessons Learned” is a term from days past at Goldman Sachs, where long before the term Operational Risk or OpRisk was coined, we set up a process to help us examine the things that went wrong, or were near misses and to get the whole organisation to learn something so we didn’t get the same thing wrong again.

In this podcast series, you’ll hear stories that tap into issues past and present. Both lessons to learn and a few good tales, which we hope will brighten your day, whether you are in banking or not. Olaf will be talking to folks from his network and getting their views on key things about processes new and old in banking. And, he’ll be giving you my views on key issues for folks in banking. In an early episode, he’ll be taking a look at the collapse of Wirecard, the German payments processor.

#3 Size Matters – Lessons to be learned from Wirecard

Welcome to this latest episode of The Bankers’ Plumber – Lessons Learned. In this episode, we will be talking about size. Size matters; it really does. Inspiration for the thoughts I’ll share today came from the collapse of Wirecard, the German payments processor. A sudden announcement that nearly 3 billion Euro had gone missing and […]
Read More January 9, 2021

#2 Mike Certo / Ed Watts – The origins of the title “Lessons Learned”

It is a great privilege to welcome two guests today both of whom I have worked closely with, in Zurich and New York and both of whom have mentored me over the years. Mike Certo and Eddie Watts served Goldman Sachs in Operations in both London and New York. They were exceptional talents of their day, something Goldman acknowledged when it included them […]
Read More December 20, 2020


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Read More September 30, 2020