September 22, 2017
This week a short tour de horizon of news that will, I hope, point the way forward and help you make sense of what is happening in the digital space. All comments and feedback really welcome. Is a weekly “5 things I learned” useful or not? Or a longer piece on a specific topic? Please […]
September 12, 2017
Mastering data is difficult. You could easily get lost amongst the buzzwords; digital, pull, Big Data, APIs, PSD 2. In a recent post, I commented on the need for financial services firms to think beyond the must do regulatory stuff of PSD 2 which forces them to open up their data for third parties to […]
September 5, 2017
Data is not an IT problem. Data is a business problem. Business is the dog and IT is the tail. Sure it is, you might say, but do things work the right way in your shop? I bet not. Experience from the University of Life (First Class Honours) and the School of Hard Knocks (Summa […]
August 29, 2017
Data quality is either the root of all evil or the fountain of all good. My view is that 80% of the time, evil wins. Data quality is not just a challenge for the big behemoth banks, it is even a challenge for new businesses that thrive on new technology, practice all things Lean & […]
August 15, 2017
Liquidity & Capital; two well known quantities which banks need to manage. That they have some cost is not news and not worth sharing. What I hope is worth sharing is a view of just how expensive those things are and what banks need to do to manage that expense. This week’s post pulls together […]
July 24, 2017
“It’s gonna be great!” If the Donald were to tweet on Blockchain, those would be his words. Like the rest of us though, he would not be clear on when and we would all be a little vague on that phrase so beloved of our colleagues in Agile development; “the definition of done”. Despair not […]
July 10, 2017
Create an App, go Digital. Simples. Everybody is doing it. A recent experience of dealing with my medical insurance here in Switzerland proves just the opposite. I hope readers will share their examples of “digital gone wrong”. Swiss practice is that you do your own insurance; there is no such thing as company medical. Since […]
June 25, 2017
Trying to wrap up change efforts with the word “digital” will not help you make a silk purse out of a pig’s ear of a process. In some recent client work, I had the pleasure of working with two whip smart young men who showed some real talent at investigating data and identifying issues. As […]
June 18, 2017
Keeping up with the news on things digital is bloody hard work. If you don’t try, FOMO rears its head and if you do try, it is hard to feel like you have a clear picture and feeling overwhelmed is commonplace. With that said, this week, a few thoughts on banking, banks and digital. APIs […]
May 29, 2017
“Digital” is quite the buzzword. Suddenly, there is a huge promise of jam tomorrow if we just go with the digital flow. I am now 30 years into a career of making banks more effective & efficient. To this day, my grey haired and receded hairline friends and I are still shocked at how poorly […]